Banking and Financial Services
We have a wealth of financial services experience. Alex Brunel has led many projects for Barclays, Capital One and American Express among others, while Andy has conducted many projects for SAGA Services and has conducted freelance projects for BDRC on behalf of Abbey, cahoot, ING, The Post Office, Barclaycard, Engage, Friends Provident, Mortgage Express and RBS.
What is the difference between inertia and loyalty? What does money mean today – and how are consumer attitudes reflected in changing behaviour? When is a bank or an insurance company “on my side” and when does bundling really add value??
These are the questions many financial services organisations need answers for
CTL clients include NFU Mutual; SAGA Services.
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