Banking and Financial Services

We have a wealth of financial services experience. Alex Brunel has led many projects for Barclays, Capital One and American Express among others, while Andy has conducted many projects for SAGA Services and has conducted freelance projects for BDRC on behalf of Abbey, cahoot, ING, The Post Office, Barclaycard, Engage, Friends Provident, Mortgage Express and RBS.

What is the difference between inertia and loyalty? What does money mean today – and how are consumer attitudes reflected in changing behaviour? When is a bank or an insurance company “on my side” and when does bundling really add value??

These are the questions many financial services organisations need answers for
CTL clients include NFU Mutual; SAGA Services.

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"Thanks Andy, great teamwork, our client was delighted with the insight" Amy Martin, Retail Eyes October 2011

"I found Andy very professional, clear and concise in his thinking and creative in providing solutions to our requirements. A pleasure to work with." Andy Kelly, Marketing Manager, DFDS Seaways